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Blog

Guidelines for ensuring a successful Customer Journey Mapping workshop

In his latest blog post, Brent Haumann shares a set of guidelines which have proved invaluable when facilitating customer journey mapping workshops with our customers and in driving digital customer communication transformation.

Use email to deliver a great customer experience

Communication is a key factor in managing customer experience. Use regular email communications to enhance customer experience and drive loyalty during your customers’ journey with your business.

Work safer, smarter and more efficiently with the new Gmail

A look into the new Gmail features, which will help you work safer, smarter and more efficiently. Features include improved spam warnings, Smart Reply, Inline buttons and more

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Customer Communication
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Email Marketing