Technology will continue to drive exponential change in the future digital workplace, so it’s essential that children learn how to learn and collaborate through these changes.
Here are all my blog posts. Enjoy the read!
How digital transformation and customer experience is shaping organizations internally, including C-level functions
If you adopt a sensible & consistent approach to your data security, it’s possible that phishers, hackers & fraudsters will target you next
Keep enhancing the channels that remain the high performers of customer engagement.
What’s the fundamental reason why billers send statements & invoices? The obvious answer is that it prompts their customers to pay.
Your digital communications strategy: Mobile push notifications complimentary, but Email still king.
Use mobile push notifications; social media; instant messaging. But don’t forget about the most important tool of them all – EMAIL.
Digital channels are ideal for customer communications based on a host of reasons: reduced cost, better customer experience, etc.
With the correct foresight and planning, the power of email can become one of the biggest driving factors in reducing DSO.
Where video in email is not compatible with the mail client, fall back media is used, such as animated gifs or static images.